Privacy Policy

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Your privacy is very important to me, and you can be confident that your personal  information will be kept safe and secure and will only be used for the purpose it was given to me. In my counselling practice, I only gather information to contact you.

I adhere to current data protection legislation, including the General Data Protection  Regulation (EU/2016/679) (the GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

I am registered with the Information Commissioner’s Office [ZB274043]. 

If you are currently having therapy with me or are in contact with me to consider therapy, I will process the data I need to contact you. GDPR also makes sure that I look  after any sensitive personal information that you may disclose to me appropriately. 

You are not obliged to provide me with your personal information, but it will be difficult  for me to contact you otherwise.  

I store your personally identifiable information (PII), such as name, address, email address, and telephone number within my GDPR-compliant, password-protected and 2FA online admin portal. I store your mobile number in my phone. After we finish working together, I will wait three months before I delete your mobile number from my phone and all traces of messages. If you get in touch at a later date for more counselling, I will need to check your PII is up-to-date.

I also keep very short and brief session notes within my online admin portal. These notes  will be held for 5 years as required by my professional insurance. You have a right to see your notes at any time. I will never disclose your notes to anyone and they are anonymised.

There are no other recipients of your personal information. Very occasionally, and only after seeking your permission, I may pass your telephone number to another professional to whom I may refer you.  

All clients, past or present, have a right to ask what information I hold about you. You have a right to ask to see the information I have on you and I will be open to sharing all that I have with you. You can correct any mistakes that may be in the personal data I have on you. 

To request the information I have on you, please put this request in writing via email. I will aim to respond to your request as quickly as possible.

Like most websites, my website uses cookies to help the site work more efficiently. No user-specific data is collected by me or any third party. If you fill in a form on my website, that data will be temporarily stored on the web host before being sent to me. 

Do consider your own security on your devices, and use a personal computer or device rather than shared devices where others may have access to your electronic information, which might include family members, co-workers, tutors, supervisors, and friends.